Cancellation policy
RETURN :
In case of another reason (Not liked, Not in same look, Change of mind etc.) of return customer have to afford both side shipping charges and maintenance charges of the product. Please note that there may be certain orders that we are unable to accept and must cancel..Exceptional cases will be considered by the team Shavi Creation.
EXCHANGE:
If customer will process the request for the exchange (with same or above value) then company will afford the one side shipping and maintenance changes, but request should be raised (Email: info@shavicreation.com) with in 24 hours of receiving the product.
In case of exchange of product difference amount will be credited into account.
You should expect to receive your refund within two weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 7 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 business days).
Note: No Exchange/Return policy for Jewelry / Customized Products. Exchange and return policies may be vary as per individual vendor policies and case to case.